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Home > Products > Index.dat Suite

Index.dat Suite

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  1. FAQ
  2. How To's
  1. Screenshot
  2. System Requirements
Frequently Asked Questions
Q. Index.dat Suite is not deleting the files on Vista, help!
Q. When should the WinLogon key be used?
Q. I accidentally deleted the PCHEALTH index.dat file, what do I do?
Q. What exactly are index.dat files?
Q. Help, PestPatrol is claiming to have detected a keylogger in the uninstall file
Q. I am receiving a Runtime Error 75 message and a McAfee trojan alert when generating the batch file, please help!
Q. Why is the PCHEALTH index.dat file in bold red and not checked?
Q. Help, I'm getting a 'Runtime Error 35600' message when trying to generate the batch file
Q. Why does the update module tell me an invalid command parameter was passed?
Q. The batch file is not deleting all of the index.dat files, help!
Q. Which of the available packages should I download?
Q. ATShield is detecting a trojan in Index.dat Suite, is this correct?
Q. How do I disable the batch file verification procedure?
Q. Do I have to have the generated file showing when using the "Automatic" option?
Q. Is there anything available to show me in lamans terms how to use Index.dat Suite?
Q. I'm receiving "Delete file failed code 5" errors, help!
Q. How do I get the automatic option available?
Q. Help, one of the paths is incorrect!
Q. How do I view the .ids/idq file's?
Q. Why isn't the RunOnce command being added to the registry?
Q. I noticed you mentioned QH.zip in the forums, what is it?
Q. Okay, I've generated the file, now what I do do?
Q. What are the benefits to running the batch file manually, and having it ran automatically?
Q. I saw mention of a serious bug on pcquanda.com, has this bug definately been fixed?
Q. Will deleting the index.dat files, harm my PC?
Q. Why aren't the Temporary Internet Files, Cookies and History etc, cleared aswell?
Q. What is the difference between DOS and DOS Mode?
Q. What is a batch file?
Q. When viewing the contents, nothing shows up, why is this?
Q. What are the checkboxes for on the main IDFinder window?
Q. Why won't the IDFinder window show when pressing the button for it?
Q. I'm having problems getting to a command prompt with my 2K/XP boot disk
Q. Why can't I use the View options for Cookies etc, after checking the boxes in the Settings dialog?
Q. When trying to view the files contents, why does it take so long?
Q. How do I view the index.dat files contents?
Q. Left clicking the Filename and Location listbox prior to clicking Search produces Runtime Error 91: "Object Variable or With Block not set"


Q. Index.dat Suite is not deleting the files on Vista, help!
A. Vista is unfortunately, known to be a pain when it comes to allowing Index.dat Suite to do it's job properly. As such, please follow the steps below;

1. Right click the Index.dat Suite icon (NOT the automatic icon) and select "Run As Administrator"
2. Click Tools > Settings > Batch File
3. Tick "Add file to WinLogon Shell registry key after file generation"
4. Click Save to close the settings
5. Click Find

Once the search has finished, please click the second button from the left on the toolbar, and re-start the computer when prompted.

I am working on re-writing the program so that these steps are no longer necessary as I don't generally like recommending the use of the WinLogon key, this is only recommended when the usual methods have not worked. Please be aware, one or two users have reported an issue when using this method;

http://hphosts.blogspot.com/2009/02/important-notice-for-indexdat-suite.html

Q. When should the WinLogon key be used?
A. "Add file to WinLogon Shell registry key ..." should ONLY be used if deletion via the RunOnce key fails.

Q. I accidentally deleted the PCHEALTH index.dat file, what do I do?
A. The facility that this file provides, can be restored by going to Start > Run, and entering the following - then clicking OK.

msinfo32 /categories +all -loadedmodules

Q. What exactly are index.dat files?
A. This has been explained in a brand new article. To view this, please see the following;

http://mysteryfcm.co.uk/?mode=Articles&date=01-11-2005

Q. Help, PestPatrol is claiming to have detected a keylogger in the uninstall file
A. This is a known false positive within PestPatrol and should be ignored. A knowledgebase article containing details has been published and can be viewed at;

KBID #29: PestPatrol reports Index.dat Suite uninstall file (unins(n).exe) as "Actual Spy" keylogger
http://support.it-mate.co.uk/?mode=KB&kbid=29

Q. I am receiving a Runtime Error 75 message and a McAfee trojan alert when generating the batch file, please help!
A. This is a known issue and is caused by a false positive in McAfee. An e-mail has been sent to McAfee concerning this. For details on how to resolve the issue, please see the following knowledgebase article.

KBID #28: McAfee detects trojan bat/qd313 when generating batch file
http://support.it-mate.co.uk/?mode=KB&kbid=28

Q. Why is the PCHEALTH index.dat file in bold red and not checked?
A. The PCHEALTH index.dat file is not like the index.dat files that Index.dat Suite was written to delete. It's contents are used by the Microsoft System Information tool (msinfo32.exe). Deleting this file will prevent the System Information tool working (it will instead, load the Help and Support files).

Q. Help, I'm getting a 'Runtime Error 35600' message when trying to generate the batch file
A. Runtime Error 35600 is an "Index Out of Bounds" error. This error was caused by an unknown bug in 2.8.5 and was fixed in 2.8.6

Q. Why does the update module tell me an invalid command parameter was passed?
A. This error is deliberate and basically means the path to the Index.dat Suite INI file was not passed. To use this feature, you should go to the Help > Check for new version menu, or click the Update button on the toolbar.

If you would like to be able to run it directly anyway, create a shortcut to the Update module and make sure the "Target" path appears as below (changing the actual path to reflect that of your system).

"C:\Program Files\Index.dat Suite\Update.exe" C:\Program Files\Index.dat Suite\Index.dat_Suite.ini

The first path being the path to the Update module, and the second to the Index.dat Suite INI file.

Q. The batch file is not deleting all of the index.dat files, help!
A. If Index.dat Suite did not delete the index.dat files, please ensure you enabled the RunOnce registry key prior to the files generation, and confirm the file was indeed ran upon re-boot.

If the above has been satisfied and the files are still not being deleted, please try the WinLogon option instead. This setting can be found on the Batch File tab of the programs settings dialog.

The Winlogon key will be automatically re-set to the default value, once the computer has been re-started.

Q. Which of the available packages should I download?
A. If you are using Windows 2000 or below and DO NOT have the VB6 runtime files installed, you will need to either install the VB6 runtime files seperately, or download the Full Install package.

Those using Windows 2000 or below that already have the VB6 runtime files, or those using Windows XP and above, may download the Basic Install or No Install package.

Note: you can verify whether or not the VB6 runtime files are present by checking the MSVBVM60.dll file is present on your system (if this file is missing, you will need to install the VB6 runtime files).

Please also note, you must additionally verify the following files are also present on your computer if you are using the Basic or No install packages;

1. COMDLG32.OCX
2. MSCOMCTL.OCX
3. RICHTX32.OCX


Note: As of 12-03-2005, the Full Install package will no longer install the VB6 runtime files on Windows XP or above

Q. ATShield is detecting a trojan in Index.dat Suite, is this correct?
A. No. This is a false positive in the ATShield signature files. For more information, please see the following Knowledgebase article.

ATShield detects 'Backdoor.DATInstall' in Index.dat Suite
http://support.it-mate.co.uk/?mode=KB&kbid=23

Q. How do I disable the batch file verification procedure?
A. To do this, go into the Index.dat Suite settings and UN-TICK "Always verify batch file contents after file generation" (located on the General tab)

Q. Do I have to have the generated file showing when using the "Automatic" option?
A. Not anymore. If you are using v2.7.4 or above, you can now disable this in the Index.dat Suite settings.

To do this, click the Settings button on the toolbar, and click the "Batch File" tab. then UNTICK the box labelled "Show generated batch file", and click Save.

Q. Is there anything available to show me in lamans terms how to use Index.dat Suite?
A. There certainly is;

http://support.it-mate.co.uk/index.asp?mode=Products&act=How_To&p=index.datsuite#29

Q. I'm receiving "Delete file failed code 5" errors, help!
A. Please see the following KB article;

http://support.it-mate.co.uk/?mode=KB&kbid=1

Q. How do I get the automatic option available?
A. The "Automatic" option by default, is available to those using the Full or Basic install packages. If you downloaded the No-install or CAB file package, you will need to create a shortcut with the following TARGET value;

"PATH_TO_IDS\IDSuite.exe" /auto

Where PATH_TO_IDS is the path to the Index.dat Suite folder (e.g. C:\Program Files\Index.dat Suite)

Q. Help, one of the paths is incorrect!
A. This was a minor bug in v2.7.0 and has now been fixed. As such, if you downloaded v2.7.0 BEFORE 17:43 (GMT London - 10/10/04), please re-download a copy of the update (either via the built in interface, or using the "No-install" package).

Please accept my apologies for any inconvenience.

Q. How do I view the .ids/idq file's?
A. The contents within these file's are simple plain text, and thus, can be opened in any editor (e.g. Notepad, ACF Notes, WordPad)

Q. Why isn't the RunOnce command being added to the registry?
A. Assuming you have already ticked the box in the Index.dat Suite settings, the only reason this will happen is if you have a program running that blocks access to the registry (such as Ad-Aware, WinPatrol), or your administrator has permissions set to prevent it.

If you are using Ad-Aware, please see: Index.dat Suite does not add RunOnce registry key

Q. I noticed you mentioned QH.zip in the forums, what is it?
A. QH or 'Quick History' is a simple VBS (VBScript) file I wrote that allows you to get your history outputted to a text file in chronological order.

The file itself can be found on the Index.dat Suite download page, listed under "Additional Files".

Please note, before running this file, you will need to open it in Notepad and change the following 2 lines to a path and filename of your choice.

Line 54: const QHFN = "QH.txt"
Line 57: const QHD = "C:\"

Where line 54 is the filename, and line 57 is the path

I should mention, if you have already cleared your history, this file will not work.

Note: This file uses WSH (Windows Script), so you must ensure you disable any program that prevents scripting (such as ScriptSentry), before running this file.

Q. Okay, I've generated the file, now what I do do?
A. Aslong as you also ticked the option to add it to the RunOnce key in the registry (Tools > Settings > Batch File and ticked the box labelled "Add file to RunOnce registry key ...."), all you need to do is re-start your computer. The batch file will do the rest.

Q. What are the benefits to running the batch file manually, and having it ran automatically?
A. The main benefits to having it ran automatically is, it saves you the time and hassle of having to go into DOS, then run the file, then re-boot your system. Having it done automatically simply requires you re-start your system.

Q. I saw mention of a serious bug on pcquanda.com, has this bug definately been fixed?
A. Obviously, when fixing bug's, there is no "guarantee". However, the bug mentioned on pcquanda.com refers to a serious error that was down to both user error, and my not allowing for said user error. This bug was fixed in v2.0. Since fixing the bug, we have not had any more reports of this bug re-occuring. As such, we can only assume it is truly gone for good, we cannot guarantee it.

Because of the nature of the bug, we coded Index.dat Suite to show you the generated file as soon as it was generated, and before you ran it. This at present, is the best we can do to prevent any serious problems.

Q. Will deleting the index.dat files, harm my PC?
A. No. Deleting the index.dat file's simply deletes the files, nothing else. After deleting them, Windows will re-create fresh blank copies of them.

Please note however, there is an index.dat file in the PCHEALTH folder (this item is marked bold red automatically by Index.dat Suite), that should NOT be deleted as it is known to cause problems with the Windows Help Center.

Q. Why aren't the Temporary Internet Files, Cookies and History etc, cleared aswell?
A. These items will only be deleted if you ask Index.dat Suite to do so in the Settings options.

Q. What is the difference between DOS and DOS Mode?
A. DOS was the original platform built by Microsoft. Unlike Windows, there was no user interface as you see now, it was all command line driven (with the exception of the built in editor/debugger). DOS Mode is basically DOS inside Windows itself, though the DOS you run inside Windows is not capable of nearly half the things you can do in "real DOS" (i.e. outside Windows).

Q. What is a batch file?
A. A batch file (.bat) is a plain text file that you can use to modify/delete/copy etc, files and folders in DOS and/or DOS mode.

Q. When viewing the contents, nothing shows up, why is this?
A. Index.dat Suite can take anywhere upto 30 minutes to scan an index.dat file (depending on it's size and the speed of your computer), at the top of the window, it will tell you if it is scanning or not. If nothing shows up after the scan is complete then it is likely that there are no http or ftp items to show you (this can happen when your browser is set to delete the history when you close your web browser).

Q. What are the checkboxes for on the main IDFinder window?
A. The checkboxes allow you to exclude items from the generated .bat file. All items CHECKED will be excluded, unchecked items will be included.

Note: If you are using version 2.6.4 or later, all items checked will be INCLUDED

Q. Why won't the IDFinder window show when pressing the button for it?
A. This is a common mistake and is actually our fault for not making this part clear. The IDFinder window can be activated again by following the procedure below.

1. Minimize all open windows
2. Single click to bring the IDFinder window to the front
3. Maximize the IDFinder window (not necessary but, makes it easier to work with)

Q. I'm having problems getting to a command prompt with my 2K/XP boot disk
A. This is easily bypassed by using a Windows 98se boot diskette, infact, some of our users have told us they prefer to use the older boot diskettes.

Note: You can only use a 98SE boot diskette if it contains an NTFS capable read/write utility or your drive is formatted with the FAT32 file system

Q. Why can't I use the View options for Cookies etc, after checking the boxes in the Settings dialog?
A. When you select one of these options from the View menu and you have not specified the paths in the Settings dialog, you will be given an error.

To prevent this in future, go to Tools > Settings.

Once there, for each option, click the and locate the path.

This need only be done once during the use of Index.dat Suite and will allow you to use the View menu associated with those items.

We are working on updating Index.dat Suite to automatically detect these and will release the update in due course.

Note: This FAQ does not apply to those using Index.dat Suite v2.5.3 or above

Q. When trying to view the files contents, why does it take so long?
A. The time will vary between 30 seconds to 30 minute's depending on how large the file is. This unfortunately, cannot be helped.

Q. How do I view the index.dat files contents?
A. Once the search is complete, highlight the file you would like to view, and select the View File Contents button (3rd from the left).

Q. Left clicking the Filename and Location listbox prior to clicking Search produces Runtime Error 91: "Object Variable or With Block not set"
A. This was confirmed as of 20-12-2003, as a bug in Index.dat Suite, and was corrected as of v2.4.5.


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